Contact Numbers And Links

Clinical Services Bureau

The Office of the Clinical Services Bureau (CSB) is located at 5301 Central Avenue NE, Suite 1700, Albuquerque, NM 87108-1514. Call (505) 841-2948 or toll free 1-800-283-8415 or fax us at (505) 841-2987 or email AT.Coord@state.nm.us. For questions about information on aspiration email: Aspiration.Coord@state.nm.us. The office can be contacted for questions pertaining to Statewide Aspiration Risk List, Assistive Technology (AT) Fund and AT demonstration sites.

Betsy Finley, RN
Clinical Services Bureau Chief
Ph 505.841.2907

Email: Elizabeth.Finley@state.nm.us

Suzanne Shaffer, RN, MA, CCM
Clinical Services Coordinator

Medically Fragile Waiver Manager
Ph 505.841.2913

Email: Suzanne.Shaffer@state.nm.us

Jamie Noon
Therapy Services Coordinator
Ph 505.841.5878 or

Ph 505.841.5208 Seating Clinic

Email: Jamie.Noon@state.nm.us

Therapy Services Unit
The Therapy Services Unit of the CSB contracts with therapy consultants to support implementation of therapy services according to Developmental Disabilities Medicaid Waiver Program Therapy Standards and to support the application of discipline specific clinical standards.  The consultants may be contacted as follows:

Fran Dorman, PT/MHS

Tel: (505) 841-5224

Email: Fran.Dorman@state.nm.us

Contact for Technical Assistance for specialized wheelchair and custom seating clinic evaluations.

Julie Mehrl, MOT, OTR/L

Tel: (505) 841-5341

Email: Julie.Mehrl@state.nm.us

Contact for Technical Assistance, AT Loan Bank and Assistive Technology Arena Evaluations.

Lourie Smith Pohl, EdS., CCC-SLP

Tel: (505) 841-5254

Email: Lourie.Pohl@state.nm.us

Contact for Technical Assistance for AAC Loan Bank, AAC Evaluations and the SAFE Clinic.

Additional Contacts

The Therapy Services Unit provides access to several Assistive Technology Loan Banks.  To obtain additional information see below:

The Augmentative and Alternative Communication (AAC) Loan Bank - (800) 283-8415 or (505) 841-5254.

Call (800) 283-8415 or (505) 841-5341 for more information about the services listed below:

The Basic Switch Access Evaluation Kit

Hightech Switch Access Loan Bank

Specialized Adaptive Eating Equipment Loan Bank

Send an Email for a written response.

Therapy Services Resources

The Therapy Services Unit supports several evaluation clinics.  To obtain additional information see Resources page.

The Specialized Wheelchair Evaluation and Custom Seating Clinic (click here)

The SAFE Clinic (click here)
Assistive Technology Arena Evaluations (click here)

Augmentative and Alternative Communication Evaluations (click here)

Aspiration Prevention (click here)
Assistive Technology Fund (click here)

Return to the Clinical Services Bureau index page.
Read more about the Clinical Services Bureau (click here).