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Patients & Caregivers

In 2021, the New Mexico Department of Health Medical Cannabis Program introduced an Online Patient Portal (The New Mexico Department of Health Medical Cannabis Program Online Portal).

The Online Patient Portal provides qualified patients and their designated caregivers with 24-hour access to check the status of their application, check their available units, review their sales history, and access their electronic card. In addition, when working with an authorized medical provider, they can complete and submit applications electronically.

Find out how to apply by reviewing the 3-step instruction process and how to access your electronic card


Applications

Electronic Applications (processed within 5 business days of receipt)

When working with an authorized medical provider, you can complete and submit your applications electronically. Applications submitted through the Online Patient Portal are typically processed within 5 business days; you can access your electronic card upon approval (see instructions).

Paper Applications

NOTE: The program will no longer accept Paper Applications after April 1, 2023.

Program Information and Resources


Information Change Application

If you have had a legal name change, visit the Online Patient Portal to complete an Information Change Application.

If you have lost your physical card, you can access your electronic card through the Online Patient Portal (see instructions).

Caregivers

You must be designated as a Caregiver by:

  • A new Patient enrolling in the New Mexico Department of Health, Medical Cannabis Program.
    • For a new or recertifying Patient, the Caregiver will be added to Patient application, so that the Medical Provider and Patient to approve.
  • An existing Patient of the New Mexico Department of Health, Medical Cannabis Program.
    • For an existing Patient adding a Caregiver, you will need to visit the Patients Medical Provider to start a Caregiver application. Once the Patient approves you as their Caregiver, you will receive an email notification to complete the application.

Please refer to our instructions for detailed information on Online Patient Portal enrollment, completing the Caregiver application and how to access your electronic card.


Latest Patient Statistics

Please visit Resource, Publications and Archives for Patient Statistics Reports for details on the number of active patients in the program, active personal production licenses, number of active patients grouped by qualifying condition, and more.